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Refund Policy

Last updated: February 22, 2025

1. Digital Product Refunds

We offer a 30-day money-back guarantee for all our software products. If you're not satisfied with your purchase, you can request a refund within 30 days of the purchase date.

2. Refund Eligibility

To be eligible for a refund:

  • The request must be made within 30 days of purchase
  • You must provide a valid reason for the refund
  • The software must be uninstalled from all devices
  • All associated licenses must be deactivated

3. Non-Refundable Items

The following items are non-refundable:

  • Subscription services after the first 30 days
  • Custom development services
  • Products where the license key has been exposed
  • Products that have been transferred to another user

4. Refund Process

To request a refund:

  1. Contact our support team
  2. Provide your order number and reason for refund
  3. Follow the instructions to deactivate your license
  4. Wait for approval (typically 1-3 business days)

5. Contact Us

For refund requests or questions, please contact us at:
Email: support@traihisoftware.com
Support Hours: 24/7