Refund Policy

Introduction:
At Traihi Software, we strive to ensure customer satisfaction. If you’re not happy with your purchase, please review our refund policy below.

Eligibility for Refunds:
Refunds are available under the following conditions:

  • The license key has not been used or activated.
  • The license key is invalid, and we are unable to provide a replacement.

Non-Refundable Items:
Refunds are not available for:

  • Activated license keys.
  • Subscription-based software licenses (e.g., Adobe Creative Cloud).
  • Products purchased more than 14 days ago.

How to Request a Refund:
To request a refund, follow these steps:

  1. Email us at support@traihisoftware.com with your order details and reason for the refund.
  2. Our team will review your request and respond within 1-2 business days.

Processing Time:
Refunds are processed within 7-10 business days. The amount will be credited back to your original payment method.

Exchanges:
If you wish to exchange your license for a different product, please contact us at support@traihisoftware.com. Exchanges are subject to availability and eligibility.

Contact Us:
For questions about our Refund Policy, please contact us at: